Frequently asked questions

DiVnity serves children ages 6–12 and adolescents ages 13–17 in separate, developmentally focused residential programs.

No. DiVnity is a Youth Behavioral Health Residential Facility program. It is not an acute psychiatric hospital, medical detoxification program, or locked secure setting.

Referred youth may be experiencing serious emotional, behavioral, trauma-related, mood, anxiety, attention, self-harm, anger, school, family, or co-occurring substance use needs. Admission is based on an individualized clinical and safety review, not diagnosis alone.

No. DiVnity does not provide specialized eating-disorder treatment. Admissions can help identify whether another level or specialty is needed.

DiVnity accepts eligible American Indian Health Plan (AIHP) and TRICARE referrals, private pay, and single case agreements with other insurance providers. Coverage requires verification of eligibility, medical necessity, authorization, clinical fit, and bed availability.

We aim to acknowledge a referral within 30 minutes during monitored admissions coverage. A clinical decision depends on receiving sufficient records and completing safety, clinical, payer, rooming, and capacity reviews.

Yes, when authorized and clinically appropriate. Visits are scheduled so they do not interfere with treatment, school, safety, privacy, court orders, or the needs of other residents.

DiVnity coordinates with local schools and education partners based on the youth's needs and appropriate authorization, including homework support, school communication, and reintegration planning.

Call 911 for immediate danger or a medical emergency. Call or text 988 for the Suicide & Crisis Lifeline. The website and referral form are not monitored as emergency services.